Would you like to take full advantage of your system, yet are over-whelmed by all of the options
available? Have you had personnel changes, leaving you without technical system support? Do
you face another round of moves, adds and changes, and need help getting started? Do you need
to update your system configuration to accommodate your growing business?
CTI Support is a Priority Award winning Technical Support Team of AltiGen Certified
Engineers, available to you via e-mail, telephone and on-line remote access. In addition to
troubleshooting your system issues, the CTI Support Technical Support Team reassures that you
are operating your AltiGen equipment with the optimal design and configuration, while
making our best effort to protect your system investment. We help you identify your changing
business demands for new features, functionality, products and services. Additionally, we offer
guidance in making purchase, upgrade and deployment decisions.
CTI Support Annual Support Agreements are sold on an annual basis. CTI Support provides
regular technical support services Monday through Friday, 8:30am to 5:30pm, Mountain Time.
For those who need after-hours support, CTI Support offers a full-time support option (24/7) in
addition to our regular support rates.
Customers who enroll with CTI Support quickly realize that our technical support team
becomes a part of their organization without the enormous expense of having Certified
Telephony administrators on staff. We budget your support costs over a full year, which is an
economical alternative to hourly billing. We contact you to schedule installation of software
service packs, selected upgrades and technical bulletins to keep your system operating at peak
efficiency.
Contact CTI Support today by calling (888) 258-4778, Option #2, or via e-mail at
support@CTI Support.com. We are glad to explain how CTI Support will benefit your
organization and to provide you with an estimate for our services.