Would you like to take full advantage of your system, yet are over-whelmed by all of the options available? Have you had personnel changes, leaving you without technical system support? Do you face another round of moves, adds and changes, and need help getting started? Do you need to update your system configuration to accommodate your growing business?

AltiSupport is a Priority Award winning Technical Support Team of AltiGen Certified Engineers, available to you via e-mail, telephone and on-line remote access. In addition to troubleshooting your system issues, the AltiSupport Technical Support Team reassures that you are operating your AltiGen equipment with the optimal design and configuration, while making our best effort to protect your system investment. We help you identify your changing business demands for new features, functionality, products and services. Additionally, we offer guidance in making purchase, upgrade and deployment decisions.

AltiSupport Annual Support Agreements are sold on an annual basis. AltiSupport provides regular technical support services Monday through Friday, 8:30am to 5:30pm, Mountain Time. For those who need after-hours support, AltiSupport offers a full-time support option (24/7) in addition to our regular support rates.

Customers who enroll with AltiSupport quickly realize that our technical support team becomes a part of their organization without the enormous expense of having Certified Telephony administrators on staff. We budget your support costs over a full year, which is an economical alternative to hourly billing. We contact you to schedule installation of software service packs, selected upgrades and technical bulletins to keep your system operating at peak efficiency.

Contact AltiSupport today by calling (888) 258-4778, Option #2, or via e-mail at support@AltiSupport.com. We are glad to explain how AltiSupport will benefit your organization and to provide you with an estimate for our services.